Lateness and absence
1. Participants are expected to attend all sessions. In the case of an unavoidable absence, parents/carers must advise the team in advance at generationnext@mountview.org.uk.
2. Participants will not be allowed to enter classes if they are more than 15 minutes late. This is to minimise disruption to classes and avoid injuries caused by missing warm-up activities.
3. If a child is late to class more than 3 times, it will count as an unexplained absence on their record.
4. If a child is absent three times or more in a row without a prior explanation, the child’s parent/carer will be contacted to discuss whether or not the child can continue the term at Generation Next.
5. If we are unable to contact you at this stage, the Generation Next course place will be considered forfeited, and if you receive a bursary, future eligibility for Generation Next bursary support will be at risk.
General
1. All participants must meet the age requirements for workshops if specified.
2. Enrollment is on a first-come, first-served basis. Mountview reserves the right to cap enrollment based on capacity.
3. Workshop places are non-transferable.
4. Refund policies apply as outlined in the following cancellation terms.
- 4.1. You have a right to cancel registration within 14 days of receiving registration confirmation without providing any reason as per the statutory “cooling-off” period.
- 4.2. Cancellations must be submitted in writing to generationnext@mountview.org.uk 4.3. With adequate reason and written notice to generationnext@mountview.org.uk, workshop places can be cancelled before the second Saturday or term (minus the cost of any workshops attended). After this point, refunds are not possible.
- 4.4. In some instances, due to circumstances beyond Mountview’s control, programmes may need to be cancelled or postponed. If this happens, workshop fees will be reimbursed.
- 4.5. In the event of a course being cancelled once it has started, a relevant % of course fees will be refunded to cover any workshops not provided. If a child leaves a term before its completion, full fees will still apply.
5. We request that the parent/carer of any person who is feeling unwell takes responsibility for their health and shows consideration for the health of others by staying at home.
6. Participants are expected to conduct themselves respectfully and with kindness towards themselves, other participants and all staff. Mountview reserves the right to refuse admission and may request that a participant leaves a workshop or course, if it is deemed that their actions cause disruption, disturbance or threat to other people or damage to the building. In this case, no refunds will be provided.
7. Participants are expected to comply with all health and safety and relevant safeguarding guidelines set by the course provider and course instructors and facilitators.
8. Mountview is not liable for any indirect, incidental or consequential damages to participants arising from course participation.
9. Mountview is not responsible for loss or damage to personal property during the workshops.
10. The personal data collected at registration is handled in accordance with GDPR.
11. Mountview welcomes applications from people with disabilities and will endeavor to support all applicants. Please disclose any access requirements at the point of application.
12. To ensure all applicants can fully engage with course materials, training and discussions, applicants must be able to demonstrate English language proficiency at an appropriate level.